The check-in process is critical for landlords, and if you are a South West London landlord, we are here to help you. Holmes Estates is happy to offer check-in procedure tips that ensure you and your tenant get off a flying start with the rental agreement.
It is helpful for the landlord, or at least their representative, and the tenant, to be present for the check-in. Everyone being present ensures all documents can be signed at one-time, and it provides both parties know what the other party knows.
Walk the tenant through the property, inside and out
Take the time to walk the tenant around the entire property, both inside and out. Talk with the tenant to ensure they agree with the inventory, and the condition stated in the inventory. If there are any disagreements, now is the time for either party to voice concern, so that it is appropriately noted.
The inventory check is useful for minimising disagreements between landlords and tenants at a later stage. However, this is only the case if the inventory check is agreed upon, and both parties are happy to proceed as stated.
The landlord should also inform the tenant what is expected of them during the tenancy. Setting ground rules at this stage create guidelines, which makes it easier for the tenant and landlord to engage at a later date. Ambiguity causes problems between landlords and tenants, so it is best to have as much agreed on as possible.
At this point in the check-in, both parties should record meter readings at the property, and the landlord should run through all alarm settings and codes. When a landlord shows the tenant how to set and use alarms, and has witnessed the tenant operating these features, they will be confident their property is in safe hands.
Make sure tenants know how to operate appliances
Also, if an issue arises at a later date, the tenant cannot claim they didn’t know how to operate the alarm if the landlord witnessed them use the feature previously.
The check-in process should also cover stopcocks and taps, isolator switches and fuses. While some tenants and landlords may assume that the use of these features is common sense, it is best to show the tenant how to use these features, and to record, they know how to operate each element.
Similarly, the landlord should show the tenant each appliance, provide safety instructions where applicable and ideally, show the tenant how to use each device. The tenant should show they know how to use each appliance, creating an agreement on the proper use of each appliance around the home.
Once the landlord and tenant are happy with the check-in process, the inventory check should be signed off, and all remaining agreements signed. Following these steps makes the inventory check-in longer than some landlords and tenants would prefer, but it saves time and prevents disagreements at a later date.
If you are a South West London landlord, and you need assistance with the check-in process, contact Holmes Estates, and we’ll be happy to help.